mon - fri 7am/7pm    sat 9:30am/6pm    sun 10am/5pm

carrying hundreds of brands you trust, every day

Return Policy

 

We will accept returns with original receipt and original packing unopened in resalable condition subject to following conditions:

 

All Cooler/Frozen/Produce (temperature sensitive) items are final sale. No return or exchange.

 

All reduced, clearance, discontinued, or items marked as final sales will not be accepted as return or exchange.

 

All shelf stable food items will be accepted for return/exchange within 7 days from the date of purchase.

 

All non food items will be accepted for return/exchange within 30 days from the date of purchase.

 

Please note that we are not responsible to find your receipt for previous purchases.

 

 

Memberships

Short answer: Required but totally free. Our membership program assists in recall notification, if a product is recalled, we call you. Our core customers are restaurants, so we consider this an important service if the unlikely worst happens. Just bring a piece of ID, setup takes about a minute, we just need your phone number.

 

Points

As a thank you to our loyal business customers, fully setup business memberships have access to our points program. Bring a copy of your HST registration or vendor permit to open access to your points, details in store.

 

Deliveries

We now offer next day delivery on most items, servicing Oshawa to Brampton. Call or email Michelle for details, and we will work with you to arrange the critical supplies your business needs.

weekdays 10am - 6pm    647 461 1571

or email info@chefsdepot.ca and we will forward your request to the right person

 

Special Orders

By request, for business orders of usually per pallet and up, we can make special purchases at great prices. See in store and ask for the manager, we'll put you in touch with the right people for the job. Special orders usually require a deposit, and unfortunately can not be made over the phone or by email.

 

Payments

Our retail locations accept cash, debit, Visa, and Mastercard. We do not accept American Express, Discover, or check, ever.

 

Holidays

All statutory holidays are followed in our retail locations, feel free to call and check if you aren't sure, we will do our best to make sure closings are posted properly.

 

Jobs

We're growing! In the last year we've doubled our staff needs and keep growing, feel free to use the contact form and let us know if you're interested in being part of the team. Positions are often available for cashier, merchandisers, buyers, and inventory controllers.